contact-info-header.jpg facebook-btn.jpg

Pre Audit Live Chat Benchmark Report

2017 pre audit live chat benchmark report


Individual Live Chat analysis

Your performance in the Live Chat Audit benchmarked against:

  • NZ Live Chat Average in the 2016 CRM Contact Centre Awards (new participants)
  • Best in Live Chat for the 2016 CRM Contact Centre Awards
  • Importance/Performance Matrix identifying strengths and weaknesses of your Contact Centre
  • Recommendations

pricing options

Option A - $550.00 + GST
5 live chats

Option B - $750.00 + GST
7 live chats

Option C - $995.00 + GST
10 live chats

All the above Reports will include hard copies of the live chat communications.

Captcha Code

Click the image to see another captcha.

Please insert the letters and numbers shown in the image