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WELCOME TO CRM CONSULTING
CHECK OUT THE 2025 CRM AWARD WINNERS!
SUPREME AWARDS |
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Under 50 Seats |
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| DIAMOND AWARD 1st Place for Customer Service in NZ (Contact Centre with under 50 seats) |
GOLD AWARD 2nd Place for Customer Service in NZ (Contact Centre with under 50 seats) |
SILVER AWARD 3rd Place for Customer Service in NZ (Contact Centre with under 50 seats) |
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| Fisher Funds | Netsafe | Lifestyle Money | |
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Over 50 Seats |
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| DIAMOND AWARD 1st Place for Customer Service in NZ (Contact Centre with over 50 seats) |
GOLD AWARD 2nd Place for Customer Service in NZ (Contact Centre with over 50 seats) |
SILVER AWARD 3rd Place for Customer Service in NZ (Contact Centre with over 50 seats) |
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| DHL Express (NZ) Limited | Christchurch City Council | 2degrees | |
ONLINE WEB/EMAIL |
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| 1st place for Web/Email Customer Service in NZ |
2nd place for Web/Email Customer Service in NZ |
3rd place for Web/Email Customer Service in NZ |
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| Fisher Funds | Lifestyle Money | DHL Express (NZ) Limited | |
INDUSTRY SECTOR AWARDS |
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| BUILDING SUPPORTING SERVICES | BUSINESS SUPPORT SERVICES | COLLECTIONS | |
| Christchurch City Council (Building Consents) | FleetPartners | Lifestyle Money | |
| COMMECIAL SALES & SUPPORT |
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CUSTOMER SUPPORT SERVICE | |
| DuluxGroup | 2degrees | 2degrees | |
| ERNERGY RETAIL | FARMING SUPPORT SERVICES | FINANCIAL SUPPORT SERVICES | |
| 2degrees | LIC | Finance Now | |
| INBOUND SALES | INSURANCE | KIWISAVER SUPPORT SERVICES | |
| 2degrees | Tower | Fisher Funds | |
| NOT-FOR-PROFIT SUPPORT SERVICES | ONLINE SUPPORT SERVICES | ORDER SUPPORT SERVICES | |
| Hato Hone St John | Netsafe | Goodman Fielder | |
| PUBLIC SERVICES | RETAIL & ONLINE SUPPORT SERVICES | TECHNICAL SUPPORT SERVICES | |
| Christchurch City Council (Customer Services) | Woolworths | Verifone | |
| TELECOMMUNICATIONS HELPDESK | TRANSPORTATION SERVICES | ||
| 2degrees | DHL Express (NZ) Limited | ||
OUTBOUND AWARDS |
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| DIAMOND AWARD 1st Place for Outbound Business to Business Calling in New Zealand |
GOLD AWARD 2nd Place for Outbound Business to Business Calling in New Zealand |
SILVER AWARD 3rd Place for Outbound Business to Business Calling in New Zealand |
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| Ballance Agri-Nutrients | Verifone | 2degrees | |
| DIAMOND AWARD 1st Place for Outbound Business to Consumer - Customer Care in New Zealand |
GOLD AWARD 2nd Place for Outbound Business to Consumer - Customer Care in New Zealand |
SILVER AWARD 3rd Place for Outbound Business to Consumer - Customer Care in New Zealand |
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| Fisher Funds | Netsafe | Booster | |
| DIAMOND AWARD 1st Place for Outbound Business to Consumer - Sales in New Zealand |
GOLD AWARD 2nd Place for Outbound Business to Consumer - Sales in New Zealand |
SILVER AWARD 3rd Place for Outbound Business to Consumer - Sales in New Zealand |
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| 2degrees | Tower | Pulse Energy | |
INBOUND AGENTS OF THE YEAR VOTED BY THE CRM CONSULTING JUDGES (Alphabetical Order) |
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| Ailine Faukafa Hato Hone St John |
Kurt Eichmann LIC |
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| Candace Doad 2degrees |
Maia Netsafe |
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| Cohen Tipper Ballance Agri-Nutrients |
Petrina Tuli DHL Express (NZ) Limited |
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| Harry Stockill Fisher Funds |
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OUTBOUND agents of the year VOTED BY THE CRM CONSULTING JUDGES (Alphabetical Order) |
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| Anca Dumitru Booster |
Raymond Cabana 2degrees |
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| Charlie Eddington-McIntosh Tower |
Sam Wijtkamp Fisher Funds |
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| Maureen McLaren Ballance Agri-Nutrients |
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| ARTIFICIAL INTELLIGENCE | |
| Excellence in AI Implementation | My Food Bag |
| Excellence in Learning from AI Projects | Netsafe |
KEY DATES
Key CRM consulting DATES FOR 2025
CRM Contact Centre Awards – PAST EVENT
Friday 24th October | Hilton Hotel, Auckland
If you have any questions, please email us at: laurie@crmconsulting.co.nz
Sponsors
