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CRM Consulting Ltd :: 2016 Results
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2016 Results

SUPREME AWARDS

Under 50 Seats

DIAMOND AWARD
1st Place for Customer Service in NZ
(Contact Centre with under 50 seats)
GOLD AWARD
2nd Place for Customer Service in NZ
(Contact Centre with under 50 seats)
SILVER AWARD
3rd Place for Customer Service in NZ
(Contact Centre with under 50 seats)
Mitsubishi Motors New Zealand Limited Toyota New Zealand Limited AsureQuality Limited
 

 Over 50 Seats

DIAMOND AWARD
1st Place for Customer Service in NZ
(Contact Centre with over 50 seats)
GOLD AWARD
2nd Place for Customer Service in NZ
(Contact Centre with over 50 seats)
SILVER AWARD
3rd Place for Customer Service in NZ
(Contact Centre with over 50 seats)
AA Insurance Meridian Energy NZ Transport Agency
live chat
DIAMOND AWARD
1st place for Live Chat in NZ
GOLD AWARD
2nd place for Live Chat in NZ
SILVER AWARD
3rd place for Live Chat in NZ
AA Insurance NEON Qantas
 
ONLINE WEB/EMAIL
1st place for Web/Email
Customer Service in NZ
2nd place for Web/Email
Customer Service in NZ
3rd place for Web/Email
Customer Service in NZ
NZCU South Mitsubishi Motors New Zealand Limited Coca-Cola Amatil (NZ) Limited
 
INDUSTRY SECTOR AWARDS
BANKING BUSINESS HELPDESK BUSINESS SUPPORT SERVICES
NZCU South Paymark BNZ Partners
 
COLLECTIONS COMMERCIAL SALES & SUPPORT CONSUMER GOODS
Baycorp New Zealand Meridian Energy (Business) Coca-Cola Amatil (NZ) Limited
 
COURIER SERVICES CUSTOMER SUPPORT SERVICES ENERGY RETAIL
DHL Express (NZ) Limited SKY Television Mercury Inbound Sales
 
FINANCIAL SUPPORT SERVICES INSURANCE PUBLIC SERVICES/SOE
Flexi Cards AA Insurance AsureQuality Limited
     
RETAIL SUPPORT SERVICES TECHNICAL HELPDESK TRANSPORT & TRAVEL 
Ballance Agri-Nutrients Skinny Mobile Mitsubishi Motors New Zealand Limited 
 
OUTBOUND AWARDS
DIAMOND AWARD
1st Place for Outbound Business to Business Calling in New Zealand
GOLD AWARD
2nd Place for Outbound Business to Business Calling in New Zealand
SILVER AWARD
3rd Place for Outbound Business to Business Calling in New Zealand
Coca-Cola Amatil (NZ) Limited Meridian Energy BNZ Partners
 
DIAMOND AWARD
1st Place for Outbound Business to Consumer Calling in New Zealand
GOLD AWARD
2nd Place for Outbound Business to Consumer Calling in New Zealand
SILVER AWARD
3rd Place for Outbound Business to Consumer Calling in New Zealand
Mercury Outbound Sales Debitsuccess Kiwibank
 
FAVOURITE CSR’S VOTED BY THE CRM CONSULTING JUDGES (Alphabetical Order)
  Corbin Pearce
Debitsuccess
  Miria Wanden
Toyota New Zealand Limited
  Nicholas Grant
Fisher Funds
  Scott Tynan
AsureQuality Limited
  Tafaoga Kamoto
Mitsubishi Motors New Zealand
 
Timothy Morgan
Asteron Life
FAVOURITE OUTBOUND REPRESENTATIVES VOTED BY THE CRM CONSULTING JUDGES (Alphabetical Order)
  James Lockie
BNZ Partners
  Kosetelo Teofilo
Coca-Cola Amatil (NZ) Limited
  Rachel Lugg
Meridian Energy
  Romina Khambatta
Mercury Outbound Sales
 
   

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