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2015 Results - CRM Awards - CRM Consulting
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2015 Results

The 2015 CRM Contact Centre Awards Ceremony was held on Friday 18th September.

The 2015 CRM Contact Centre Awards results are as follows:

SUPREME AWARDS

Under 50 Seats

DIAMOND AWARD
1st Place for Customer Service in NZ
(Contact Centre with under 50 seats)
GOLD AWARD
2nd Place for Customer Service in NZ
(Contact Centre with under 50 seats)
SILVER AWARD
3rd Place for Customer Service in NZ
(Contact Centre with under 50 seats)
Marley New Zealand / Dux Industries Mitsubishi Motors New Zealand Limited Lantern Insurance
 

 Over 50 Seats

DIAMOND AWARD
1st Place for Customer Service in NZ
(Contact Centre with over 50 seats)
GOLD AWARD
2nd Place for Customer Service in NZ
(Contact Centre with over 50 seats)
SILVER AWARD
3rd Place for Customer Service in NZ
(Contact Centre with over 50 seats)
ACC Business Service Centre NZ Transport Agency Southern Cross Health Society
 
ONLINE WEB/EMAIL
1st place for Web/Email
Customer Service in NZ
2nd place for Web/Email
Customer Service in NZ
3rd place for Web/Email
Customer Service in NZ
NZCU South Mercury Energy RaboDirect
 
INDUSTRY SECTOR AWARDS
BANKING & FINANCIAL SERVICES COLLECTIONS COMMERCIAL & BUSINESS SUPPORT SERVICES
NZCU South Baycorp New Zealand Meridian Energy (Business)
 
CONSUMER GOODS COURIER SERVICES CUSTOMER SUPPORT SERVICES
Coca-Cola Amatil (NZ) Limited New Zealand Post Sky Television
 
ENERGY RETAIL INSURANCE MEMBER SUPPORT SERVICES
Mercury Energy Lantern Insurance Southern Cross Health Society
 
PUBLIC SERVICES / SOE RETAIL & BUSINESS SUPPORT SERVICES TECHNICAL HELPDESK
AsureQuality Paymark Skinny Mobile
     
TRADE SUPPORT SERVICES TRANSPORT & TRAVEL  
Marley New Zealand / Dux Industries  Mitsubishi Motors New Zealand Limited  
 
OUTBOUND AWARDS
DIAMOND AWARD
1st Place for Outbound Business to Business Calling in New Zealand
GOLD AWARD
2nd Place for Outbound Business to Business Calling in New Zealand
SILVER AWARD
3rd Place for Outbound Business to Business Calling in New Zealand
Coca-Cola Amatil (NZ) Limited Meridian Energy Student Job Search
 
DIAMOND AWARD
1st Place for Outbound Business to Consumer Calling in New Zealand
GOLD AWARD
2nd Place for Outbound Business to Consumer Calling in New Zealand
SILVER AWARD
3rd Place for Outbound Business to Consumer Calling in New Zealand
Lantern Insurance Debitsuccess AMP Financial Services (NZ) Limited
 
FAVOURITE CSR’S VOTED BY THE CRM CONSULTING JUDGES (Alphabetical Order)
  Kris Schultz
Soutern Cross Health Society
  Neil Chamberlain
NZ Transport Agency
  Nicola Geary
NZCU South
  Shannon Scott
Coca-Cola Amatil (NZ) Limited
  Tania McLachlan
Marley New Zealand / Dux Industries
   
FAVOURITE OUTBOUND REPRESENTATIVES VOTED BY THE CRM CONSULTING JUDGES (Alphabetical Order)
  Joshua Rosser
AMP Financial Serviuces (NZ) Limited
  Leith Watt
Coca-Cola Amatil (NZ) Limited
  Natalie Bertasso
Lantern Insurance
  Rebecca Paotama
Nova Energy
  Samarah Bouterey
Meridian Energy
   
 

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